Your privacy is a top priority at mbet. This page clearly explains why your personal data is collected, how it is stored, and whether it is ever shared with third parties.
Summary Overview
To make the key points of lengthy policies easy to understand
Mbet never sells your personal data to advertisers or third parties.
All data is protected with bank-grade encryption — completely inaccessible to unauthorized parties.
You have the right to request access to, correction of, or deletion of the data we hold about you.
Mbet uses only essential and performance cookies. Full details are available in the policy.
We collect only what is strictly necessary to provide our services — nothing more.
Users will be notified in advance of any significant changes to the Privacy Policy.
What makes mbet's privacy approach different
At mbet, privacy is not just a policy on paper — it is enforced through technology and process
Your name, phone number, and payment details are stored using AES-256 encryption. Nothing is stored in plain readable form on our servers.
Your bKash or bank PIN, password, or full account number is never stored on mbet's servers.
Your information is never shared with advertisers, data brokers, or unrelated companies.
Third-party cybersecurity specialists conduct regular audits of mbet's systems. Any vulnerabilities identified are addressed immediately.
If you close your account, you can request that your personal data be deleted — anything beyond what we are legally required to retain.
Mbet does not track your GPS or real-time location. Only the address you provide at registration is stored.
Your Privacy Is Our Responsibility: mbet.express ("mbet", "we", "the platform") takes your personal information extremely seriously. This privacy policy explains what data we collect, why we collect it, and how we keep it secure.
This privacy policy applies to the mbet.express website, mobile app, and all mbet services. By creating an account or using the platform, you agree to the terms of this privacy policy.
We understand that people have concerns about sharing information on online platforms — and those concerns are valid, because many platforms misuse user data in various ways. mbet is different. What we collect is used solely to provide you with our services, nothing more.
Mbet collects two types of data: information you provide directly, and information generated automatically while you use the platform.
| Data Type | What we collect | Why it's needed |
|---|---|---|
| Identity information | Name, date of birth, NID number | For age verification and completing KYC |
| Contact information | Mobile number, email address | To send OTPs and provide support |
| Financial information | Transaction history, payment method | For payment processing and fraud prevention |
| Device Information | IP address, browser, OS | For security verification and service improvement |
| Betting Activity | Bet history & preferred markets | For personalized experience and analytics |
We do not access your GPS location, contact list, or camera. NID images uploaded for KYC are stored in secure, encrypted storage after verification.
Mbet uses the data it collects solely for the purposes listed below. If your data is ever needed for any other reason, you will be informed separately and your consent will be obtained.
Use for marketing: mbet may send promotional messages to your number or email — but only if you have given your consent. You can turn off marketing messages at any time from your account settings.
Mbet's servers are housed in secure data centers with 24/7 monitoring. Your data is retained only for as long as necessary — no longer than legal obligations require.
Mbet's security team is required to notify affected users within 72 hours of any data breach or suspected unauthorized access. Protocols are in place to take immediate action in the event of such an incident.
Mbet does not sell your data to any advertiser or data broker. However, limited information may be shared with trusted partners in specific circumstances.
Beyond the above, mbet never shares your data. For any questions, contact us at support@mbet.express.
The mbet website and app use cookies — small text files stored in your browser that help improve site functionality.
Mbet does not use third-party advertising or tracking cookies. You can clear cookies from your browser settings, though some features may not work as intended if you do.
Mbet believes you should have full control over your personal data. The rights listed below are yours — to exercise any of them, contact us at support@mbet.express.
Upon receiving a rights request, mbet typically responds within 30 business days. For complex cases, this may extend to a maximum of 60 days, and you will be informed in advance.
Mbet is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that an underage individual has created an account, that account and all associated data will be deleted immediately.
If you believe a minor in your family is using mbet, contact us immediately at support@mbet.express. We will act promptly.
Mbet may update this privacy policy when necessary. For significant changes, you will be notified via SMS or email to your registered mobile number. For minor updates, only the date on the page will be revised.
For any questions about our Privacy Policy, requests to exercise your rights, or complaints, please get in touch with us.
Response Time: Privacy-related requests are typically responded to within 5 business days, or up to 30 days for complex cases. A confirmation of receipt will be sent to you immediately upon submission.
Details
A large share of digital service users in Bangladesh are cautious about sharing personal information online — and rightly so. Many platforms sell or misuse user data. mbet has never done this, and never will.
The mobile number and name you provide when registering with mbet are used solely to verify your identity and send OTPs. This information is never shared with third-party vendors or advertising companies. If you start receiving calls from unknown numbers or ads from other platforms after registering with mbet, that information did not come from us.
Mbet takes financial data very seriously. We never ask for your bKash PIN, bank password, or card number. When making a deposit, you send money directly through the bKash app — mbet only confirms the transaction using the transaction ID. Your mobile banking credentials are never stored on mbet's servers.
NID images uploaded for KYC verification are moved to an encrypted vault upon completion — inaccessible to general staff. Only senior members of a designated team may access them when strictly necessary, and every such access is logged with a full audit trail.
When using the mobile app, certain device-level information such as device ID and operating system version may be collected. This is solely for troubleshooting technical issues and delivering app updates. This information cannot identify you personally and never leaves our systems.
To promote responsible gaming, mbet analyzes your betting patterns. If unusually high volumes or abnormal betting behavior are detected, the system generates an alert and the support team may reach out to you. This analysis is done entirely for your protection — not for any commercial purpose.
Ultimately, you have genuine control over your data at mbet. You can turn off marketing messages and update your profile information directly from your account settings. If you need anything further, reach out to our support team and we will be happy to help. Your trust is mbet's most valuable asset.
Data Control
In plain terms
Q&A
Frequently Asked by Users
At mbet, both your personal information and funds are fully protected. If you notice any suspicious activity, report it immediately to support@mbet.express. Keep betting fun and in check. To learn about responsible gaming, visit our Responsible Gaming View page. This platform is strictly prohibited for users under 18 years of age.